Isosiyete yacu iragusezeranya ibi bikurikira mu rwego rwo "gukurikirana ubuziranenge, guhaza abakiriya kubwintego," hamwe n "" ibiciro byihutirwa, serivisi zitaweho, ubuziranenge bwibicuruzwa byizewe "nkamahame ngenderwaho yacu kugirango twubake ikirango, twiyongere kugaragara mubucuruzi, no gushiraho ishusho rusange:
I. Kwiyemeza ubuziranenge bwibicuruzwa.
1. Gukora no kugerageza ibicuruzwa ni inyandiko nziza hamwe namakuru yo kugerageza.
2. Kugerageza imikorere yibicuruzwa, turahamagarira tubikuye ku mutima abakoresha gusura ibicuruzwa kubikorwa byose, kugenzura imikorere yose, kugirango byemezwe nyuma yuko ibicuruzwa byujuje ibisabwa hanyuma bikozwe mu gasanduku no koherezwa.
II.Kwiyemeza kugiciro cyibicuruzwa.
1. Kugirango tumenye neza ibicuruzwa byizewe kandi bigezweho, guhitamo ibikoresho bya sisitemu bikoreshwa mubicuruzwa byo murugo cyangwa mpuzamahanga.
2. Mubihe bimwe byo guhatana, isosiyete yacu ntabwo igabanya imikorere ya tekiniki yibicuruzwa, ihindura ibice byibicuruzwa ku giciro cyisosiyete, bivuye ku mutima kugirango iguhe ibiciro byiza.
III.Nyuma yo kugurisha serivisi
1. Intego ya serivisi: byihuse, bifata ibyemezo, byukuri, bitekereje.
2. intego ya serivisi: ireme rya serivisi kugirango utsinde abakoresha.
